Saving label instead of Value on form

Here is the form  mychurchlive.tv/free-trial Under the field “Time Zone” I have a dropdown box with lots of selections.  I have checked the “use separate values” box.  I have entered all my values ( I am using -1,-3,etc… instead of full time zone name). When the form is submitted it is saving the label name [...]

“Use separate values” limit error

I have had other forms work as expected yet on one, when saving a large form many fields are stripped of their separate values (the first 80 or so are kept). If  I do not use the Update button separate values appear retained, yet submissions cannot be calculated using separate values. Is it not possible [...]

Separate values not working as expected?

I have some fields that have separate values saved that I want to use to create a URL for the redirection.  For example user selects Option ABC but the separate value is something like: service_ID=12345&offer_ID=04841 Or the selection might be “Trial only please” and the separate value is: true. However I am not seeing these separate values being used anywhere and [...]

Separate Values for Email Routing

I have a checkbox field on form with three options. These options are names of employees. I checked the box for independent values. And for the saved values I entered the email address for each of the three employees.  On form settings, I left the email field blank, and then indicated that email should also [...]

Separate Values not transferring to Mailchimp or showing in entries tab

Hello, I am trying to set up a form that autoresponds to a user one and two weeks before a birthday, Christmas, and Valentine’s Day. I have set up the autoresponder in MailChimp and have downloaded the add on, but I have an issue. I have created a checkbox in the form that lists Valentine’s Day [...]

Conditional Logic doesn’t work with “Use separate values”

I created a form with conditional logic so when 2 of 4 radio buttons are selected, a field will display. It seemed to be working fine until I changed the radio buttons to “Use separate values” (they are prices that need to work with the paypal add-on.) The field now acts unreliably. Sometimes it will [...]

Conditional Logic Not Saving

I’m having a problem where conditional logic is not saving when referencing fields that use separate values. For example, I have a field called “Website Package” has 6 states (5 options and a blank). Each options has separate values which are either zero (for blanks or option 1) or a set price (for options 2 [...]