TareqOctober 29, 2012 at 2:36 pm
I am using the paypal plugin and when the user hits submit it redirects to a page that requires them to have a paypal account. I know there is an option so that they dont have to have a paypal account, is there any way i can make this happen?
October 29, 2012 at 3:01 pm
This is a PayPal question and not so much of a Formidable one. PayPal always has the option on the page to pay without having a PayPal account. Please log in for further support.
January 31, 2013 at 5:19 am
I am also interested in this answer as the Formidable forms that require payment are being sent to a page that requires a Paypal account. On our other paypal buttons on our site, we go to a page that is allows a login and a credit card payment without an account.
We would like our formidable forms to goto that page also. Do we have access through the form settings to change that? Please let us know how we can do this with this plugin.
Thank you!
January 31, 2013 at 12:28 pm
Is this not the page you are seeing (see attachment)?
Attachment:
February 1, 2013 at 5:47 pm
No, that is the page I would like to see. :) I am seeing the one that requires you to use paypal, or create a paypal account.
February 1, 2013 at 5:51 pm
The screenshot is from a form that sends to PayPal with the PayPal add-on. There must be settings in your PayPal account that determine what page users see.
February 1, 2013 at 6:08 pm
Yes, except I am using other plugins that all go to the correct screen, this is the only one going to the one shown below. I have checked my paypal setting to verify and all look like they should accept cc.
February 1, 2013 at 6:24 pm
I don't see a screenshot. What are you seeing, and can you provide a link to the PayPal button on your site that is pointing where you want it, and your form that isn't?
February 1, 2013 at 6:25 pm
I'll send again, thank you
Attachments:
February 1, 2013 at 6:29 pm
A link is in the "Donate" in the top right of http://rhodygarden.org/
the form has been disabled for the minute because we had so many cancels, but a test version is at ****** and in this form, the only amount that will add to the total here is the donation field.
February 1, 2013 at 7:17 pm
According to PayPal documentation, your account must be verified by linking it with a bank account.
February 1, 2013 at 7:19 pm
It is a verified account and we used it regularly for the past year, do you see something different?
(sorry on the prior page, I had it for admin only, I opened it up)
February 1, 2013 at 7:33 pm
Log in to PayPal and go to Profile -> my selling tools
Under selling online, select website preference
Is the "paypal account optional" option turned on?
February 1, 2013 at 7:35 pm
yes, and I can get to the desired paypal screen with both the woocommerce cart and the event manager I use that also integrates with paypal. The only forms that do not give me that paypal screen, unfortunately, are the formidable ones.
I also tried deactivating the woo paypal express (which could cause this, but does not in my shop) and the form still goes to the undesired screen.
February 3, 2013 at 4:16 pm
One thing I noticed was that when paypal was invoked from formidable, I did not get my custom paypal screen (with our logo). Was it possible that FP is not hooking to our account? hmm... So I checked the paypal email setting in the plugin, and I entered the email for the paypal site email responders, but not the actual paypal account email!! duh!! Once switched to the proper one... it worked fine.
So sorry for the trouble, but it looks like things are smoother now.
Topic closed.